At JAC Traffic Products, we have always emphasized the importance of customer service. We try to assist our customers any way possible and always try to answer any support tickets as quickly as possible.
I was thinking about all the customers who use Hot Flash Hits who have never spent a penny at the site. They are free members and they are happy using the site as a free member. This made me think of 3 customers I had when I was an 18 year old waitress working at a pizza place. True Story Time: There were 3 customers who would come in the pizza place 2 or 3 times a week. Two guys and a gal who ordered nothing but coffee. They would always come in after dinner time and sit in the same booth and order 3 cups of coffee. Normally they would stay, at least, an hour and they continued to drink coffee with the free refills the entire time. Even though they required several visits from the waitress to keep those coffee cups filled, they never left a tip. I mean NEVER. One night I had their table and I was determined I would be the best waitress they had ever had so they would leave a tip. Even though I bombarded them with extra smiles and never let their coffee cups get empty, they still did not leave a tip. These 3 customers never tipped any waitress the entire time I worked at the pizza place.
The Moral To The Story
Looking back now I know it takes all kinds of customers to make a successful business. The 3 customers who continued to order coffee at a pizza restaurant contributed to the bottom line of the business just as Free members who use our traffic exchange contribute to the daily traffic totals. Tips (Sales) are great but you need every single customer to make an active and successful business. At a traffic exchange, free customers spend their time in exchange for traffic to their ads while other members are buyers. Buyers spend their money in exchange for traffic to their ads. Both type of members are essential for a traffic exchange success. Both type members deserve the best customer service.
At JAC Traffic Products, we will continue to emphasize the importance of customer service to all our members. After all, our members ROCK!
Make It Your Year- Jolynn & Cathy
One of Our Advertising Resources: